No app installation
Booking happens directly in the browser.
Appointments and daily activity, in one calendar
Nexus Retail provides a dedicated workflow for appointment-based businesses, bringing availability, bookings and the information your team needs into one place.
- Centralized calendar
- Online booking
- Configurable
From an available slot to a confirmed appointment
The customer sees available options, provides the required information, and the appointment reaches the location’s calendar.
1 / 5
The customer chooses a service
They select the service they want to book.
2 / 5
They choose a date and time
Available time slots are shown for that configuration.
3 / 5
They enter the required details
The customer provides contact information and the details required for booking.
4 / 5
The appointment reaches the calendar
The team sees the booking together with the relevant information.
5 / 5
The team manages the appointment
The appointment can be tracked alongside the location’s daily activity.
The customer chooses a service
They select the service they want to book.
They choose a date and time
Available time slots are shown for that configuration.
They enter the required details
The customer provides contact information and the details required for booking.
The appointment reaches the calendar
The team sees the booking together with the relevant information.
The team manages the appointment
The appointment can be tracked alongside the location’s daily activity.
An appointment can start right on a phone
Customers can open the online booking page, see services and available slots, and submit a request without making a phone call.
Availability is visible
Customers choose from the slots shown for their selected service.
Details stay in one workflow
The information customers enter is used for the calendar appointment.
0:00 / 0:00
A calendar that adapts to how your business works
Appointment workflows can differ between locations. Nexus Retail allows the required information and steps to be configured for the services offered.
0:00 / 0:00
Individual appointments
One customer, one slot, one service.
Services with different durations
The time slot can depend on the selected service.
Activities that need more information
The form can collect the necessary details before the appointment.
Your team sees appointments with the relevant details
Instead of leaving information scattered across calls, messages and notes, details collected during booking can stay attached to the appointment.
0:00 / 0:00
Contact details
The information needed to identify the customer.
Selected service
What will be provided.
Notes
Details shared when booking.
Date and time slot
When the activity is scheduled.
For businesses where activity starts with an appointment
Restaurants
Table reservations that are easier to track.
Beauty & wellness
Services booked in advance and a clear daily schedule.
Professional services
Meetings and appointments organized around availability.
Activities and experiences
Available slots can be booked before arrival.
Events and tailored services
Appointments that need more information before confirmation.
Questions about Services & appointments
Does the customer need to install an app?
No. Online booking is accessed directly in the browser.
Can customers see available time slots?
Yes. The booking workflow can show available slots for the selected service and configuration.
What information can customers provide?
The booking form can collect information needed for the appointment, such as contact details and information relevant to the selected service.
Do appointments appear in a calendar?
Yes. Appointments are organized in a calendar interface so the team can track planned activity.
Can I use it for different types of services?
Yes. The workflow is designed to be configurable for the location’s services and way of working.
Is Nexus Retail also a CRM?
That is not its primary role. Calendar focuses on appointments and the information needed to deliver the service, without becoming a separate CRM.
Tell us how appointments work in your business
We’ll show you Nexus Retail Calendar and explore how it fits your workflow.