The customer orders when ready
Their phone provides immediate access to the menu and another order.
Customers order directly from the table on their own phone
They scan the QR code, view the menu, and place an order without installing an app. The order enters the venue flow and continues to the preparation team.
Table QR
In the browser
Connected flow
A few steps for the customer. The same flow for the team.
The experience starts at the table, while the order is then managed together with the venue's other orders.
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The customer scans the QR code
They access the menu directly in the browser on their own phone.
Table 12
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They choose products and options
They can see available products, customize them, and prepare their order.
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They place the order
The order is sent directly to Nexus Retail without being re-entered by an employee.
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The team receives it in the existing flow
The order can be tracked in POS & Orders and sent to Kitchen Display (KDS) when preparation is needed.
The customer scans the QR code
They access the menu directly in the browser on their own phone.
They choose products and options
They can see available products, customize them, and prepare their order.
They place the order
The order is sent directly to Nexus Retail without being re-entered by an employee.
The team receives it in the existing flow
The order can be tracked in POS & Orders and sent to Kitchen Display (KDS) when preparation is needed.
Customers can order themselves while the waiter remains part of the experience
QR table ordering can complement classic table service. Customers can place an order when they want, while the team continues to handle service, recommendations, and interaction in the venue.
The QR code does not replace the waiter. It can take over only the steps the venue wants to simplify.
The waiter stays close
The team continues service, recommendations, and interaction in the venue.
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The menu is at hand as soon as the customer sits down
There is no app to install and no dedicated device is needed. The customer scans the QR code and directly opens the menu configured for the venue.
No installation
The order is placed directly in the browser.
Products and options in view
The customer sees the available information before placing the order.
Order when ready
They do not have to wait for someone to return to the table just to take an additional order.
Use only the steps that make sense for your venue
QR ordering can be integrated into a fully self-service flow or complement classic table service. The configuration can adapt to the venue type and the way the team works.
Online Ordering & QR
Coming soonMobile Waiter POS
QR ordering + table service
The customer orders on their phone and the waiter brings the products.
Discover Online & QR OrderingOnline Ordering & QR
Kitchen Display (KDS)
POS & Orders
QR + POS & Orders + KDS
The order passes automatically from the customer to the preparation team.
Explore the Restaurant moduleFrequently asked questions about ordering at the table
Does the customer need to install an app?
No. The menu and ordering are accessed directly in the browser after scanning the QR code.
Can each table have its own QR code?
Yes. In configurations with table-linked orders, each table can have its own QR code, which keeps the context of the table where the order is placed.
Does the order reach the team automatically?
Yes. The order enters the Nexus Retail ecosystem and can be received in POS & Orders and sent to Kitchen Display (KDS), depending on the configuration.
Can I change the products shown in the QR menu?
The products and options available for ordering are managed through the Nexus Retail configuration.
See how QR ordering could work in your venue
We will show you the full flow, from scanning the QR code and choosing products to the team receiving the order.