Online payment stays connected to the order

Through the Stripe integration, customers can pay online or through the QR workflow available on site. Nexus Retail tracks payment confirmation and links it to the corresponding order.

Managers offering online ordering or self-service

Payments
stripe

Customers order and pay online.

Customers build their order in the online app. When online payment is enabled, they continue to Stripe to pay for the order.

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The mobile ordering experience before proceeding to online payment.

Clearer for customers and staff

The total is filled in automatically

The payment page uses the order total. Customers do not need to enter the amount themselves.

Payment confirmation stays with the order

Confirmation from Stripe is linked to the order, so the team sees payment in the same workflow.

Card, Apple Pay or Link

Stripe shows eligible payment methods such as card, Apple Pay or Link, depending on account settings and the customer’s device.

From scanning the QR code to a paid order

  1. Scan the QR code

    The customer scans the QR code to open the location’s menu on their phone, directly in the browser.

Scan the QR code
  1. Choose the items

    They add items and options, then check the total before paying.

Choose the items
  1. Pay online through Stripe

    They continue to Stripe’s secure payment page and choose an available payment method.

Pay online through Stripe
  1. The team receives the paid order

    After payment is confirmed, the order reaches POS & Orders and continues to preparation according to the location’s settings.

The team receives the paid order

Stripe for online and QR payments

Stripe for online and QR payments

The Stripe account is connected to the company setup. Online payment complements the methods used on site; methods available at the counter or kiosk depend on enabled devices and settings.

Explore Online & QR Ordering

We configure payment for your way of working

  1. Connect the company's Stripe account and check the payment setup.

  2. Choose the apps and payment methods available at the location.

  3. Check the complete journey: order, payment, confirmation and the customer's return to the app.

Frequently asked questions

Which provider is integrated for online payment?

Online and QR payment workflows currently use Stripe. Availability depends on account and location setup.

Does the customer need to install an app?

Not for online ordering. Customers can order in the browser and continue to the payment page.

Do I need a Stripe account to enable online payments?

Yes. Your company’s Stripe account must be connected to Nexus Retail, and online payments must be enabled for the apps and locations where you want to use them.

Let's look at how your location takes payments

We'll show the customer journey and identify payment methods that fit the apps you use.

Schedule a demo