Kitchen Display (KDS)
The primary source for preparation-related status changes.
Order status, visible in real time
Order Status shows orders being prepared and those ready for pickup on a dedicated screen, using statuses updated by Nexus Retail applications.
For the pickup area
A dedicated screen for the information customers need
Order Status shows order progress on a monitor or television in the location. Customers can quickly see whether an order is still being prepared or is ready for the next step.
Updates come directly from connected applications, with no separate manual step for the screen.
Kitchen Display (KDS)
POS & Orders
Order Status
0:00 / 0:00
Customer
Only the relevant information, displayed clearly
Order Status is designed for visibility from a distance. It does not reproduce everything from POS & Orders or Kitchen Display (KDS), only what is useful to the customer.
Order number
Order status
Custom branding
Status changes automatically when the team updates the order
Order Status receives status changes from connected applications. The team does not have to operate the customer-facing screen separately.
POS & Orders
Order Status
Information comes directly from the operational flow
Order Status does not require separate order management. It shows statuses received from the Nexus Retail ecosystem.
Kiosk Self-Service
Online Ordering & QR
POS & Orders
Kitchen Display (KDS)
Order Status
Customer
POS & Orders
Can view and update orders according to the available operations.
Kiosk Self-Service
Self-service orders can enter the same flow and later appear on Order Status.
Online Ordering & QR
Phone orders can be followed through the same system when the flow is configured.
Administration
Configures the device, appearance, and connections.
Built for screens visible from a distance
Order Status is designed for monitors and televisions in waiting or pickup areas, where information must be identified quickly.
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Television
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Monitor
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Landscape screen
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Fullscreen mode
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Large text and high contrast
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Generous spacing
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Easy-to-read numbers
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Adapts to different resolutions
Clear answers about Order Status
What is Order Status?
Order Status shows orders being prepared and those ready for customers on a dedicated screen.
How are orders updated?
Statuses are received from connected Nexus Retail applications and updated automatically on screen.
Does an employee update Order Status separately?
No. When order status changes in the operational flow, Order Status can reflect it automatically.
What information is displayed?
The screen shows relevant customer information such as the order number and its status.
Can it be customized?
Yes. Visual identity and available elements can be configured in Administration.
Which devices can it use?
Order Status is intended for monitors or televisions and optimized for landscape display.
Can a location have multiple Order Statuss?
Devices can be associated and configured in Administration according to the location's structure and capabilities.
What happens when an order is ready?
The order moves automatically to the ready area when the corresponding status is received from the connected application.
See how order status reaches the customer
In a demo, we show real-time order updates, display options, and how Order Status communicates with Nexus Retail applications.